Open Nav Close Nav


Showing posts tagged customer relationship

The Best Part About Being a WebDAM CSM

The best part about being a Customer Success Manager at WebDAM is working with the top companies across a range of industries. Who wouldn’t want to work with brands like Elmer’s Products Inc., Kawasaki, Visit California and the Detroit Lions? On any given day, we talk with leaders in healthcare,... Read More

99% Customer Retention – What’s Behind a Number?

For any SaaS/cloud software company, particularly in the B2B/enterprise space, a high customer retention rate is one of the strongest metrics indicating a successful and healthy company. As veterans of the cloud know, acquiring new customers is more costly than retaining existing ones. In fact, a Bain & Co. study... Read More

The Social Customer – A 360 Degree View

Since the rise of the social customer, there has been a dramatic increase of available information about customer behavior. According to 2013 statistics, 6 out of 10 Americans have a profile on at least one social networking site — Wow!  Amazingly enough, according to Edison Research, the stat jumps to 3 out... Read More

About the Blog

Stay up-to-date with the latest resources, tips and must-know news for enterprise marketing, creative and digital asset management professionals.


Most Popular Posts