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THE WEBDAM BLOG

Showing posts from author Romeo Leon

99% Customer Retention – What’s Behind a Number?

For any SaaS/cloud software company, particularly in the B2B/enterprise space, a high customer retention rate is one of the strongest metrics indicating a successful and healthy company. As veterans of the cloud know, acquiring new customers is more costly than retaining existing ones. In fact, a Bain & Co. study... Read More

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